Refunds are processed within 14 days.
Unfortunately we don’t offer an exchange facility. Simply return your item(s) by following these easy steps from above and reorder for a replacement. Subject to availability.
5. LATE OR MISSING REFUNDS:
If you have received an email notification of the refund but haven’t received the money yet, first check your bank account before contacting us.
Then contact your credit card company as it may take some time before your refund is officially posted.
Next contact your bank, there is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us